Contact Us

Hey doll πŸ’Œ
We’re here to help with any questions about your order, shipping, or products.

Before reaching out, please review our Shipping & Pre-Order Policy, as most questions are answered there.

Customer Support

For all inquiries, please email us at:
SRVDOLLCO@GMAIL.COM

Please include:

  • Your order number
  • Full name used at checkout
  • A brief description of your issue

This helps us assist you faster πŸ’—

Response Time

We typically respond within 24–48 business hours.
(Excludes weekends, holidays, and high-volume launch periods.)

Order Support

If you are contacting us about:

  • A damaged item
  • Wrong item received

You must email us within 48 hours of delivery with:

  • Clear photos
  • Order number

Pre-Order Reminder

Please note: items from this collection are PRE-ORDER.

Orders placed during Early Access (April 24) and Public Drop (May 1) will begin shipping around May 10.

By purchasing, you agree to the preorder timeline πŸ’Œ

Important Notice

We do not offer:

  • Returns or exchanges on swimsuits or undergarments
  • Refunds for incorrect sizing or change of mind

Please read all product details carefully before purchasing.

Business & Collabs

For PR, collaborations, or business inquiries:
SRVDOLLCO@GMAIL.COM

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